Questions, answered honestly.

LinkedIn and cold-email outreach for teams and agencies. Connect several LinkedIn accounts and mailboxes, import leads, build a sequence (visit, like, invite, message, InMail, email, with conditions) and launch. Every account stays inside safe limits, AI can write each message, and every reply lands in one inbox, sorted by intent.

Founders booking their own meetings, sales teams with several reps, recruiters, and agencies running outreach for clients. Agencies get client workspaces, view-only client access and white-label reports.

Yes. A campaign rotates its leads across the LinkedIn accounts and mailboxes you pick, so each one stays under its own limits and the campaign finishes sooner. Each lead keeps the same sender, so the conversation stays in one thread.

Yes, from your own mailboxes (Google Workspace, Microsoft 365 or any SMTP/IMAP host), as steps in the same sequence as LinkedIn or as an email-only campaign. Mailboxes ramp up over 21 days, and an SPF/DKIM/DMARC checker shows what your domain is missing.

If you want it to. Turn on AI for a step and it writes each lead's note, message or email from their profile and recent posts, within the brief you give it. With review on (the default), every draft waits for your approval before it's sent.

LinkedIn and Sales Navigator searches, the people who liked or commented on a post, your followers, your connections, people who sent you an invitation, and CSV files. Any LinkedIn source can re-run on a schedule and enroll new people automatically. LinkedIn groups, events and profile viewers aren't available.

Follow steps are skipped on real LinkedIn accounts (our LinkedIn provider's API has no follow action). Groups, events and profile viewers can't be lead sources. The mailbox ramp-up paces volume but isn't an inbox-placement warm-up network. Our Zapier, Make and n8n apps aren't listed in their marketplaces yet.

The app is available in English, French, Spanish and German. The AI writes messages in the language of your step text.

Nobody can promise it won't: LinkedIn's User Agreement restricts automation, and LinkedIn can restrict any account it believes is automated. What we do is keep every account within conservative limits, varied each day, inside working hours, with a warm-up for new accounts and an automatic pause when LinkedIn pushes back. That keeps the risk low; you accept what's left when you connect an account.

New accounts start on the Safe preset: 20 connection requests a day and 100 a week, 40 messages, 60 profile visits, 40 follows, likes and endorsements, and 10 InMails a day, with invites pausing above 400 pending invitations. Each day uses 80 to 100% of those numbers.

New or quiet accounts start at a quarter of their limits and build up over 14 days. You can turn it off for an account that already sends every day.

No. You sign in on a secure page hosted by our LinkedIn provider, Unipile, including any two-step verification. We never see or store your LinkedIn password.

Their sequence stops straight away, on LinkedIn and email. An automatic out-of-office reply doesn't count: the sequence resumes three days later. You can put anyone back into the sequence by hand.

Add them to the do-not-contact list: people, emails, domains or companies. It's checked before every invite, message and email in the workspace. You can also add "not interested" replies to it automatically.

Pro is $39 per LinkedIn account a month, or $29 a month billed yearly. Agency is $29 per account a month, or $22 billed yearly, from 10 accounts. Enterprise pricing is custom. Prices are in US dollars, and the AI, the inbox, cold email and analytics are in every plan.

Yes: 14 days with one LinkedIn account and every feature, and no card needed. When it ends, nothing is charged; campaigns pause until you choose a plan, and your data stays.

One connected LinkedIn account. Each seat brings mailboxes, AI drafts and email lookups with it, shared across your organization. Teammates are free: you pay for LinkedIn accounts, not people.

By card on Stripe's secure checkout. Add your company address and tax ID there and they appear on your invoices, which you can download from the billing portal (Settings → Billing → Manage billing) at any time.

Any time, in the billing portal. Stripe prorates the change: adding seats charges the difference for the rest of the period, and removing seats leaves a credit on your next invoice. You can also switch between monthly and yearly billing.

The organization's owner opens Settings → Billing → Manage billing and chooses Cancel plan. Your plan and campaigns keep running until the end of the period you've paid for, you aren't charged again, and you can still sign in and export your data afterwards.

The free trial is the way to try Outember before paying. Payments for a period that has started aren't refunded, in full or in part, except where the law requires it. If we charged you by mistake (twice, after cancelling, or the wrong amount), tell us within 14 days and we'll refund it.

Nothing breaks. When AI drafts run out, AI steps use your own step text with the lead's details filled in until the 1st of the next month. When email lookups run out, find-email steps are skipped until then. Settings → Billing shows what's used.

No. We don't sell personal data, don't show ads, and don't use your leads or messages to train AI models. We process your data only to run the service for you.

Your account password is stored only as a one-way hash. Mailbox passwords, CRM tokens and webhook secrets are encrypted with AES-256-GCM before they're stored and are never shown again. API keys and session tokens are stored only as hashes.

A short list of providers: our cloud host, Unipile (LinkedIn), Anthropic (AI, when it runs), Stripe (billing), our email delivery provider, Prospeo and Hunter (only when you find emails), Sentry (errors) and Crisp (only if you open live chat). The sub-processors page lists what each one handles.

Yes. For the leads and messages in your account you're the controller and we're your processor. Email hello@outember.io with your company's legal name and we'll send the data processing addendum ready to sign.

Export leads, campaign results, the do-not-contact list and monthly reports as CSV at any time. To delete your organization, email support@outember.io from the owner's address: we remove it from our live systems within 30 days and from backups within 90 days.

No. We set one cookie to keep you signed in and use local storage for preferences such as dark mode. There are no advertising or analytics trackers.

HubSpot, Pipedrive and Salesforce. Choose when a lead is sent: when they reply, when a reply is interested, or when they accept your invitation. The lead is found or created, and the reply is added as a note (a task in Salesforce).

Yes, with your API key. Triggers (new reply, interested reply, connection accepted, email found) fire the moment something happens, and actions add leads or do-not-contact entries. The apps are built but not listed in those marketplaces yet; until they are, connect with your API key or a webhook.

Yes. Everything the app does goes through the same REST API, which you can call with an API key from Settings → Developers (600 requests a minute per key). Signed webhooks tell your systems when leads accept, reply or finish.

Yes. The MCP server lets Claude, ChatGPT or any MCP client read your campaigns and inbox, pause and resume campaigns, reply and add leads, with your API key. Every safety limit still applies.

Yes. Post reply alerts to a Slack channel through an incoming webhook, or get them by email.