How can we help? Set-up guides and straight answers.
Everything about Outember: connecting LinkedIn, building sequences, the inbox, cold email, integrations and billing. 23 guides, checked against the product.
Set up Outember in five steps
About ten minutes from sign-up to a running campaign. The 14-day trial needs no card.
Step 1: Create your account
Sign up with your work email. Your 14-day trial starts with one LinkedIn account.
Step 2: Connect LinkedIn
Sign in on a secure hosted page. The account starts on Safe limits with a warm-up.
Step 3: Add leads
Upload a CSV, or pull people from a search, a post, your followers or connections.
Step 4: Build the sequence
Start from a template, add conditions, and let AI personalise each message if you like.
Step 5: Launch and reply
Replies stop the sequence and land in one inbox, sorted by intent.
Stuck on a step? Each one has a guide below, and we answer every message.
23 guides, in nine topics.
Getting started
From sign-up to your first replies.
LinkedIn accounts & safety
Connecting accounts, limits, warm-up and working hours.
Campaigns & sequences
Steps, conditions, A/B/C tests and AI writing.
Leads
Lead sources, CSV import, custom fields and do-not-contact.
Inbox & replies
The reply assistant, scheduled messages and inbox tools.
Cold email
Mailboxes, Gmail and Outlook sign-in, SPF, DKIM and DMARC.
Integrations & API
CRMs, Zapier, Make, n8n, API keys, webhooks and MCP.
Team & agencies
Roles, client workspaces and white-label reports.
Billing & account
Plans, seats, invoices, cancelling and your data.
Quick answers, before you dig in.
Will my LinkedIn account get banned?
Nobody can promise it won't: LinkedIn's User Agreement restricts automation, and LinkedIn can restrict any account it believes is automated. What we do is keep every account within conservative limits, varied each day, inside working hours, with a warm-up for new accounts and an automatic pause when LinkedIn pushes back. That keeps the risk low; you accept what's left when you connect an account.
What counts as a seat?
One connected LinkedIn account. Each seat brings mailboxes, AI drafts and email lookups with it, shared across your organization. Teammates are free: you pay for LinkedIn accounts, not people.
What happens when someone replies?
Their sequence stops straight away, on LinkedIn and email. An automatic out-of-office reply doesn't count: the sequence resumes three days later. You can put anyone back into the sequence by hand.
Does it work with Zapier, Make and n8n?
Yes, with your API key. Triggers (new reply, interested reply, connection accepted, email found) fire the moment something happens, and actions add leads or do-not-contact entries. The apps are built but not listed in those marketplaces yet; until they are, connect with your API key or a webhook.
How do I cancel?
The organization's owner opens Settings → Billing → Manage billing and chooses Cancel plan. Your plan and campaigns keep running until the end of the period you've paid for, you aren't charged again, and you can still sign in and export your data afterwards.
Is there anything it can't do yet?
Follow steps are skipped on real LinkedIn accounts (our LinkedIn provider's API has no follow action). Groups, events and profile viewers can't be lead sources. The mailbox ramp-up paces volume but isn't an inbox-placement warm-up network. Our Zapier, Make and n8n apps aren't listed in their marketplaces yet.
Still stuck? Talk to a person.
Tell us what you're trying to do and where it went wrong. A person on our team answers, usually within two business days.