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Leads

The do-not-contact list

Keep customers, competitors and anyone who said no out of every campaign, on every account and mailbox.

Updated 1 min read

What it does

People and companies on the list are never contacted from this workspace. They're skipped when you add them to a campaign, and stopped straight away if they're already in one. The list is checked before every invite, message and email.

Add entries

Go to Leads → Do not contact and paste LinkedIn profile links, email addresses, domains (acme.com) or company names, one per line, or upload a CSV. You can also add people from a lead's page or with a bulk action in any list.

Matching is exact after cleanup: profiles by their LinkedIn id, emails by address, domains by address (a domain also blocks people whose email or website is on it), and companies by name without "Inc", "Ltd" and the like.

Respect a no automatically

In Settings → Compliance, turn on Add "not interested" replies to the do-not-contact list. When a reply clearly says no (or asks to be removed), the person is stopped everywhere and never enrolled again. You can undo it from the list.

Honouring opt-outs is a legal duty in most places (CAN-SPAM, GDPR, PECR). See our Acceptable use policy.

Export

Download the list as CSV from the same page, for example to load it into another tool.

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