One inbox
Replies from every LinkedIn account and mailbox in the workspace land in Inbox. You answer from the same account or mailbox the lead talked to, so the conversation stays in one thread. Each conversation shows who sent the campaign messages.
The reply assistant
Every reply is classified as interested, not now, not interested, out of office or other, with a suggested answer you can edit and send. Filter by intent to answer the hot ones first. If a label is wrong, correct it.
Out-of-office replies resume the sequence 3 days later. With the compliance setting on, "not interested" replies go on the do-not-contact list.
Inbox tools
- Saved replies: type
#in the composer and a few letters to insert one (your calendar link, a pricing answer). - Labels to sort conversations your way, and Waiting on you / Waiting on them filters.
- Snooze a conversation with a reminder note: it comes back at the time you pick, or sooner if they reply.
- Notes on a lead, shared with your team.
- Keyboard shortcuts: press
?in the inbox to see them.
Reply alerts
In Settings → Notifications, get an email when a reply arrives, or post alerts to a Slack channel through an incoming webhook. Alerts include the reply, the campaign and a link to the conversation.
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